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TI Sob Controle · Access, subscriptions, cloud and incidents under control

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Acesso Revisado

Who has access to what. Accounts of people who left and admin levels become pending items.

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PersonSystemLevelReviewed onStatus
Ana Paula (Finance)ERPEdit5 d agoConfirmed
Bruno (former employee)CRMAdministrator30 d agoRevoke
Carlos (Sales)CRMEdit6 d agoConfirmed
Daniela (HR)Payroll and HRAdministrator9 d agoAwaiting manager
Eduardo (Dev)Cloud consoleAdministrator12 d agoAwaiting manager
Fernanda (Marketing)CRMRead4 d agoConfirmed
Gabriel (Intern)ERPAdministrator20 d agoRevoke
Helena (Board)ERPRead2 d agoConfirmed

Findings

  • RevokeBruno (former employee)Left 3 months ago; account still active.
  • Awaiting managerEduardo (Dev)Does this person really need administrator?

Fatura Lupa

Paid seats against seats in use. The gap is savings.

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ToolAreaPaid seatsActive seatsMonthly valueStatusSavings/mo
Design editorMarketing209R$ 1,200Reduce seatsR$ 660
Corporate chatGeneral7066R$ 980Well used–
Task managerEngineering4018R$ 1,540Candidate to cutR$ 1,540
CRMSales2524R$ 2,750Well used–
APM monitoringEngineering1514R$ 3,900Well used–
Video subscriptionGeneral306R$ 450Reduce seatsR$ 360
Email automationMarketing33R$ 1,190Well used–
Wireframe toolEngineering122R$ 670Candidate to cutR$ 670

Findings

  • Reduce seatsDesign editorHalf of the seats have not logged in for 60 days.
  • Candidate to cutTask managerReplaced by another tool.

Nuvem Enxuta

Cost against CPU use. Idle non-production resources are candidates to shut down.

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ResourceEnvironmentTypeAverage CPU (%)Monthly costStatus
api-prod-01ProductionVirtual machine62%R$ 1,450Right-sized
db-prodProductionDatabase48%R$ 3,200Right-sized
api-hml-01StagingVirtual machine7%R$ 780Idle
batch-dev-02DevelopmentVirtual machine3%R$ 640Shut down
old-backup-diskProductionDisk1%R$ 420Idle
db-devDevelopmentDatabase12%R$ 910Idle
vpn-gatewayProductionNetwork35%R$ 390Right-sized
load-test-01StagingVirtual machine2%R$ 1,100Shut down

Findings

  • Idleapi-hml-01Only used on release days.
  • Shut downbatch-dev-02No access for 45 days.
  • Idleold-backup-diskBackup from before the migration.

Incidente Zero

Incidents, minutes of downtime and actions still open.

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TitleSeverityServiceDuration (min)Status
Payments queue stuckSEV1Payments74Open actions
Slow authenticationSEV2Authentication38Closed
500 error in searchSEV2Search52Open actions
Expired certificateSEV1Gateway26Closed
Nightly job failureSEV3Reports0Closed
Database disk fullSEV1Database95Open actions
Inconsistent cacheSEV3Catalog15Closed
Latency spikeSEV2API20Under investigation

Findings

  • Open actionsPayments queue stuckConsumer stopped after a deploy; queue piled up.
  • ClosedExpired certificateManual renewal forgotten.
  • Open actionsDatabase disk fullNo capacity alert.
  • review complete: 4 modules, 32 sample records.
  • accounts to revoke: 2 of 8 · waiting on a manager: 2
  • potential savings: R$ 4,970 per month (unused seats and resources to shut down)
  • downtime: 320 min across 8 incidents · open actions: 3
  • plans · team: R$ 390 per month (access and subscriptions, up to 50 people)
  • plans · platform: R$ 990 per month (all 4 modules, audit trail)
  • example prices for the demo
  • type ‘access’ (or another module) to open the demo, or ‘help’.